Refund policy
Return and Refund Policy
Last updated: August 27, 2026
Thank you for shopping with Body Essentials by WM. We take pride in the quality of our products and want you to be completely satisfied with your purchase.
Returns Due to the nature of our body care and skincare products, we do not accept returns on opened or used items for health and hygiene reasons. If you received a damaged or defective item, please contact us within 7 days of delivery and we will make it right.
Refunds If your item arrives damaged or defective, we will offer a full refund or replacement at no additional cost. Once your refund is approved, it will be processed to your original payment method within 5–10 business days.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@bodyessentialsbywm.com within 7 days of receiving your order.
Non-Returnable Items
- Opened or used body care and skincare products
- Sale or discounted items
- Gift cards
How to Initiate a Claim To report a damaged or defective item, please email us at info@bodyessentialsbywm.com with your order number and a photo of the item.
Contact Us For any questions about our return policy, reach out to us at info@bodyessentialsbywm.com.
